Delight them with extra-special gifts

You can contact us via email at Support@tinofun.com or by using the Contact Form on our website. We typically respond to inquiries within 24-48 hours.

If there is an issue with your product, please send a complaint via our email. You must submit your request within 15 days from the delivery date. You will need the order number as well as the email address used to place the order. Additionally, you must attach images/videos of the defective product, poor print quality, or products significantly different from those advertised on the website. After review, we will immediately replace the product according to your request or refund you without requiring you to return the defective product to us.

You can view the details of our return policy here: Return Policy

We’re sorry to hear that you’re unable to place an order. Please Contact Customer Service and we will work on resolving the issue as quickly as possible.

Yes, your charge is processed immediately. It may show up initially as an authorization on your account, and then, as it is accepted it will show as a charge on your statement.

Yes, we do. You can request a completely new design from us, or modify the available designs on the shop that you like. Also, you can request to change the font, the quote, the image, anything you want, or you can send the available design you have to us. We will print and ship according to your request.

If you provide us with a wrong address and the shipment has not been sent out please email us and we will change it to the correct address if it has been sent out, it is not our responsibility to re-send that item with your new address, so please make sure to type in your correct address when placing your orders!.

If you receive a faulty item, just send us a picture of it to along with your order number. If the item(s) delivered to you would be faulty or if withers off in the first wash, we’ll send you a free reshipment. You don’t have to send it back to us. All we’d need would be a picture of the faulty item.